LiveHelpNow Review: Trusted Chat, Support & Helpdesk Platform

LiveHelpNow is a well known customer relationship management solution that provides help desk software and live chat software for customer solutions to businesses across various industries, including computer and software, education, travel and leisure, media and publishing, energy, retail, and many more.

It allows you to know more about your customers, increase sales, integrate with third-party apps, get honest feedback, transform your communication, manage your employees, customize your environment, and more. It offers four types of product: Live Chat, Email-Ticket Management, Knowledge Base, and Call Management. Live Help now is better value for money than others on the market, admin panel is reasonably easy. Installation on the site is very easy as compare to any other service in the world.

 

About LiveHelpNow:

LiveHelpNow is a cloud based help desk and live chat software for small businesses. We compiled LiveHelpNow reviews from their official website and available reviews from all around the web to determine what their customers think about the company. We also compared the most popular pricing options for small business owners.

 

LiveHelpNow Features:

Basically LiveHelpNow gives three types of services which are given below

• Chat Support Suit
• Help desk Suit
• FAQ builder

Now we are explaining above given types of services.

 

-Chat Support Suit:

LiveHelpdesk gives the best option of chat in any language. This is the feature that makes it different from other.

• Social Network integration
• Real time visitor monitoring
• Optimized for mobile chat window
• Visitors triggers.
• Eliminate Email Clutter
• 24/7/365 support
• Secure form collect HIPPA &PCI info from chat.
• Give agent power to speak any language.
• Facebook integration
• Conversion tracking
• Slack integration
• Enterprise level Reporting and tracking
• Increase Sales with Realtime Tips!

 

-Helpdesk Suit

LiveHelpNow also gives best control over email support. Their Email Ticketing Platform enables agents to resolve tickets faster, smarter and without confusion.

• Facebook integration
• Track conversion influenced by live chat and email support customer service interaction.
• Omnichannel Chat, Sms,Social media, support ticket and knowledge base.

 

-FAQ Builder:

Some of the best features of FAQ/ self service are given below.

• Easily Publish and Update FAQs
• Train Employees & Retain Knowledge
• Deflect Support Calls
• Optimized for Search & Get Found

 

-Call Management:

Some of the best features of call management are given below.

• Availability for all Customers
• Track Your Calls
• No Missed Inquiries
• Virtual Voicemail

 

LiveHelpNow Price:

LiveHelpNow offers three pricing options starting $21 per staff per month up to $226.80 per staff per year, with annual billing rates discounted. Please take note that each plan requires clients to purchase for at least 1 staff members.

CHAT/SMS, Support Ticket, FAQ, CALL – $21/MONTHLY

Pricing for LiveHelpNow is designed so that businesses are able to choose only the products they actually need. Rates are based on the number of agents the company or organization has. You can choose any or all of the products available, which are Chat/SMS, Email/Ticket, FAQ/Self-Service, and/or Call Management.

Pricing starts at $21 per agent per month for the live chat (Chat/SMS), $21 per agent per month for the email ticket management solution, $21 for the knowledge base or FAQ/Self-Service, and $9 per agent per month for the call management service. You may also choose between monthly or annual billing.

You may visit the LiveHelpNow official website for more information on pricing and product features. On the pricing page of the website, you will find a pricing calculator, which you can use to figure out how much the solution will cost, based on how many agents you have.

For more info on LiveHelpNow price click official site.

 

Affordable Price

LiveHelpNow are proud to be one of the most affordable chat, support and helpdesk platform on the whole market. In this pricing lets us cover more talented people.
The one big thing that makes LiveHelpNow service unique is that the prices are displayed clearly and openly on its website for their visitor. I think LiveHelpNow deserves  the praise for doing this.
No other competitor of LiveHelpNow services have this level and type of transparency. Other it’s competitors will hide the prices or make you sign up before you see them. This is often done to sneak in hidden charges that they don’t want to reveal until they’ve gotten you to register.

 

Our Recommendation:

If you are considering LiveHelpNow it may also be a good idea to give a free trail to them.

There are popular and widely used solutions in each software group like helpdesk software. But are they necessarily the best fit for your organization’s special wants? A popular help desk softawre solution may have thousands of customers, but does it offer what you need? For this reason, do not blindly invest in popular systems. Read at least at his LiveHelpNow review and consider the aspects that you want in the software such as the price, main features, available integrations plans etc. Then, choose a few plan out of the about suits that fit your requirements. Try out the free trials of these platforms, read online comments, get clarifications from the maker. This in-depth research is certain to assist you choose the best customer  management solution platform and helpdesk software for your firm’s unique wants.

If you would like to take our recommendation then we must suggest LiveHelpNow  for a best helpdesk softaware in the world. If you also want to ask anything about LiveHelpNow  then you must feel free to comment on the comment box given below.

 

 

Conclusion:

With all this in mind, let’s get down to the question, “would we recommend it?”
Absolutely, “YES”. LiveHelpNow is a very valuable service for any business or influencer trying to increase their brand visibility by using LiveHelpNow by best chat support helpdesk platform.
For the purpose of this review, I have used LiveHelpNow  for a total of three weeks so far. Within that time frame my account experienced a good amount of growth.
So if you’re looking to spread brand awareness on the platform, LiveHelpNow will do the trick nicely.

 

Scorecard:

For any of our readers who skipped straight to the bottom of this review to get a TL;DR,  look no further. You can also take this section as a quick summary of LiveHelpNow service quality across its most important components.

Here’s how LiveHelpNow scored:

Features: ★★★★★ (5/5 stars)
Safety / Security: ★★★★★ (5/5 stars)
Ease of Use: ★★★★★ (5/5 stars)
Price: ★★★★★ (5/5 stars)
Support: ★★★★★ (5/5 stars)
Growth: ★★★★★ (5/5 stars)
Final Score: ★★★★★ (5/5 stars)