Choosing the right eCommerce customer review platform plays an important role in any online business. A customer review platform with a well-designed website does not necessarily mean that their site will be ranked first on Google’s search results.
There are plenty of options available on the eCommerce customer review platform provider market. Ideally, you would need to choose the best provider that will fulfill all of your requirements in a cost-effective package. Also, you’d need to do some in-depth analysis of all of the eCommerce customer review platform companies that offer what you need. The in-depth analysis includes all parameters that you need to consider when choosing the best eCommerce customer review platform. The most common parameters are listed below:
⦁ Technical support
⦁ Customer reviews
The items mentioned in the list above are a few of the more important parameters that you should consider when selecting a eCommerce customer review platform for your business. This article will give you an overall review of the Wiremo eCommerce customer review platform provider. They are a leading eCommerce customer review platform that provides several great features and services at an affordable price point. Let’s get started.
Wiremo is a smart service specifically designed to provide the possibility to generate genuine reviews. It also provides the chance to moderate or update and gives genuine statistics about each and every product you reviewed. This can be used with the following platforms:
- Website builders: WordPress, Squarespace, Wix
- eCommerce platforms: Shopify, Woo-commerce, etc.
- Web hosting services.
There are so many reasons why we should choose Wiremo, but for that we have to review their features also. Wiremo is a smart customer review application which is specifically built for a variety of different platforms and content management systems, such as WordPress, Drupal, Joomla, Wix, Squarespace and Weebly. It also allows you to add customer reviews to any of your page, and you can even take advantage of the powerful features built into the Wiremo dashboard.
Given below are the some of the features which makes them unique from any other similar service in the market.
1) Smooth & User-friendly interface
Wiremo is very smart and easy to use widget that provides a variety of features to generate reviews from the customers. It works automatically, from keeping track of sales, sending triggers to the customers and generating reports regarding your products and its reviews.
Triggers are used in many forms, firstly, it is used just after a customer makes a purchase, the trigger automatically send them a thank you message along with a message regarding their purchase.
3) Detailed reports
Wiremo also provides you a chance to get reports on the products purchased under several categories based common problems faced by them. All of it can be viewed on the review section of the widget. Based on this report you can easily analyze products and leads to good sales.
4) Wiremo Carousel
As a Wiremo user you can simply insert the Wiremo Carousel widget anywhere right on your website and simply show messages to your customers. You can even control the work of the platform on your website.
6) Technical Support:
As we all know Wiremo offer reliable customer support. Their tech support team is available 24/7 and they are ready to answer your questions.
7) Social Signals:
Wiremo provides authorization right through all popular social networks like Facebook, Google, and Twitter. Wiremo also come with automatic wall cross-posting and sharing features. That will definitely give you a great opportunity to easily get social signals for search engines which increase your website traffic dramatically.
All the reviews that you will get from your customers will go through moderation. You can just change or delete a review if it is offensive. However, you can’t change the number of stars.
As we all know they have implemented a new feature – Analyze review sentiment using Artificial Intelligence (AI). Wiremo helps you check what the text of the reviews is expressing, is it neutral, positive or negative. Now we would like to present to you the second option to use the AI to help your potential customers to see the main review keywords that were used in your customer reviews. We are proud to present you the Review Keywords feature.In this way Wiremo to generate reviews. Wiremo makes it handy for you to understand your customers better and work on the downsides to boost up your sales and reach.
9)Structured Data Markup:
Wiremo provides feedback collection system supports the structured data markup through the schema.org. And this will enable faster indexing as well as the improvement of the website’s position by the keywords.
Wiremo has an excellent support team that can be reached anytime via live chat or support ticket system. In my experience, they proved themselves to be very helpful and quick to respond.
Wiremo is one of the few eCommerce customer review platform that offers full 24/7 phone, live chat, and email support. I have found their support department to be very quick to solve issues, especially when it comes to handling site-specific issues or anything other than answering generic tech queries.
Wiremo proudly claims themselves as one of the most cost-effective eCommerce customer review platform providers on the whole market. And to be fair, they do a pretty good job of keeping that claim factual.
Something that makes Wiremo unique as a web hosting service is that their prices are displayed clearly and openly on its website for their visitor. I think Wiremo deserves the praise for doing this. In fact, on most screen resolutions and layouts, you can actually see their plan pricing without even scrolling down on the page! Additionally, their features (and limitations) are laid out clearly for potential customers to read and see if Wirmo’s plans are right for them.
None of Wiremo’s competitors have this level and type of transparency. Other competitors will hide the prices or make you sign up before you can even see them. This is often done to sneak in hidden charges that they don’t want to reveal until they’ve gotten you to register (and partially commit to going with them).
And while the price can seem high when directly comparing with other eCommerce customer review platform providers, you do actually get a lot for your money, mainly in the service department. The tech support is second-to-none and the care that clients receive is exclusive, to say the least.
The image below shows the starting prices for each type of eCommerce customer review platform at Wiremo.
I have tested more than 5 similar services in the past – Wiremo is easily one of the top 3 in terms of quality, by far.
For the purpose of this review, I have used Wiremo for a total of three months so far. Within that time frame, I am more than satisfied with this experience. There was no drawback up to this point, to be exact. It was easy to set up thanks to their support team, and the processing power was on-par with other similar companies.
With all of this in mind, let’s get down to the big question: “Would we recommend it?”
And the answer to this is a resounding and absolute “YES”. Wiremo is a value-oriented, transparent, and highly-reputable service for any business or influencer trying to increase their brand visibility by using Wiremo’s secure and trusted eCommerce customer review platform service.
For the purpose of this review, I have used eCommerce customer review platform for a total of three months. And within that time frame, I experienced growth on my webpage, as well as good speed, solid reliability, outstanding support, and a good price to top it all off.
If you’re looking to spread awareness for your brand by using this trusted service, eCommerce customer review platform will do the trick nicely.
We also definitely recommend Wiremo to anyone who is looking for a simple, great eCommerce customer review platform. They provide fast, great support, and good features. All of these are provided at an incredibly low price (for what you get) without compromising on quality. You will rarely find a eCommerce customer review platform offering these same great services at a lower price, and Wiremo is one-of-a-kind in that regard.
For any of our readers who skipped straight to the bottom of this review to get a TL;DR, look no further. You can also take this section as a quick summary of Wiremo’s service quality across its most important components.
Here’s how Wiremo scored:
Features: ★★★★★ (5/5 stars)
Safety / Security: ★★★★★ (5/5 stars)
Ease of Use: ★★★★★ (5/5 stars)
Price: ★★★★★ (5/5 stars)
Support: ★★★★★ (5/5 stars)
Growth: ★★★★★ (5/5 stars)
Final Score: ★★★★★ (5/5 stars)